Caring for SentriLock lockboxes is the best way to keep them in good shape for many years to come. As the boxes move from property to property, there are things you can do to keep them in the best working order.
Here are a few best practices on caring for lockboxes:
- Close the lockbox key compartment after each access to prevent internal mechanical error and battery damage.
- Keep the box in a covered area to prevent water damage. Lockboxes are not waterproof.
- When releasing the shackle, always be sure to hold the bottom of the lockbox to prevent it from dropping.
- When asked if you would like to update the lockbox firmware, it is advised you go through the update. It is a quick process through the app, and ensures all features are working and up to date on the box.