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REALTOR® Code of Ethics—Addition to Article 10


On November 13th, 2020, the National Association of REALTORS®' Board of Directors approved the addition of Standard of Practice 10-5 to the Code of Ethics; and this change was effective immediately.

Article 10, SOP 10-5

REALTORS® must not use harassing speech, hate speech, epithets, or slurs based on race, color, religion, sex, handicap, familial status, national origin, sexual orientation, or gender identity. (adopted 11/2020)

You may view the entire Code of Ethics for this change, and also view the Code of Ethics and Standards of Practice Policy for all changes made.

NAR Training - Breaking Down the Changes in the Code

The National Association of REALTORS® is hosting monthly trainings to provide guidance on the changes
to the Code of Ethics that were approved, and to provide an opportunity to ask questions of policy experts. 


Panel Discussion of Commonly Asked Questions on New Professional Standards Policies on Discriminatory Speech

Watch Replay | Download Slides

Rationale and Overview of New Professional Standards Policies on Discriminatory Speech

  • Topic: Why is it necessary to make the changes to professional standards policy, and what do the changes to PS Policy Statement #29 and Standard of Practice 10-5 mean?
  • Watch Replay | Download Slides

Uniform Enforcement of Standard of Practice 10-5 with New Appendix XII

  • Topic: How will the new Appendix XII, Appropriate Interpretation of Standard of Practice 10-5 and Professional Standards Policy Statement #29, assist with uniform enforcement of the Code of Ethics?
  • Watch Replay | Download Slides

Discussion of “Harassment, Hate speech, Epithets and Slurs” under Standard of Practice 10-5

  • Topic: Topic: Drilling down: what is harassment, hate speech, epithets and slurs based on the protected classes of Article 10?
  • Watch Replay | Download Slides

Applying Revisions to Appendix VII, Sanctioning Guidelines

  • Topic: What are the changes to Appendix VII, Sanctioning Guidelines, Code of Ethics and Arbitration Manual (CEAM)?
  • Watch Replay | Download Slides

Redefining Public Trust

  • Topic: What does the change in the definition of public trust mean?
  • Watch Replay

View NAR's Resource Page